Taakh (“we”, “us”) respects your privacy. This policy describes how we collect, use, and protect your information when you use https://www.taakh.in.
Information we collect
- Account & order data: name, phone, email, shipping/billing address
- Payment data: processed by our payment partners; we do not store full card details
- Communications: messages you send via contact forms, email, or WhatsApp
- Newsletter: email address if you subscribe
- Technical data: IP address, browser type, device information, and pages visited
Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember cart items, and understand site usage. You can control cookies through your browser settings; disabling them may affect checkout and account features.
We may use analytics tools to measure traffic and improve our storefront. These tools collect aggregated, non-identifying usage data.
How we use your information
- Fulfil orders, payments, and deliveries
- Provide customer support and order updates
- Send marketing emails/SMS only with your consent (you may opt out anytime)
- Prevent fraud and comply with legal obligations
Payment processors
Payments are handled by secure third-party gateways. Their privacy policies govern how they process payment information.
Data retention
We retain order and account records as required for accounting, tax, and legal compliance. Marketing contact data is kept until you unsubscribe or request deletion.
Third-party services
We may share limited data with couriers, payment providers, email/SMS services, and hosting partners strictly to operate the website and fulfil orders. We do not sell your personal data.
Your rights
You may request access, correction, or deletion of your personal data, or withdraw marketing consent, by emailing hello@taakh.in. We will respond within a reasonable timeframe as required by applicable law.
Security
We use industry-standard safeguards to protect your data. No online transmission is 100% secure; please use strong passwords and keep login details confidential.
Grievance / contact
Grievance Officer — Taakh
Email: hello@taakh.in · Phone: +91-8104830251