We deliver across India through trusted courier partners. This policy explains how orders are processed, shipped, and supported.
Order processing
- Orders are processed on business days (Monday–Saturday, excluding public holidays).
- Most orders are packed within 24–48 hours of payment confirmation.
- You will receive an email/SMS with tracking details once your order is dispatched.
Delivery timeline
- Metro cities: 3–5 business days after dispatch
- Other locations: 5–8 business days after dispatch
- Remote or pin-code-restricted areas may take longer; we will notify you if there is a delay.
Shipping charges
- Free shipping on orders above ₹500
- A standard shipping fee applies on orders below ₹500 (shown at checkout)
Cash on delivery (COD)
- COD is available on eligible pin codes.
- The courier may verify your identity and contact number at delivery.
- Refused or repeatedly failed COD deliveries may lead to order cancellation.
Order tracking
Track your order from My Account → Orders after dispatch. If tracking is not updated within 48 hours of the dispatch email, contact us.
Delays & failed delivery
- Weather, festivals, or courier disruptions may cause delays beyond our estimated timelines.
- If delivery fails due to an incorrect address or unavailability, the courier may attempt re-delivery or return the package to us.
- Re-shipping charges may apply for address errors or repeated failed attempts.
Courier responsibility
- Risk of loss passes to the courier once the package is handed over for transit.
- We work with our partners to resolve transit damage or loss; report issues within 48 hours of delivery.
Shipping support
For shipping questions: hello@taakh.in or +91-8104830251 (Mon–Sat, 10 AM–6 PM IST). Include your order number and tracking ID.